Opening hours for the Hire Department:

09.00 to 17.00 – Monday to Friday.

Le Maitre is located at:

5-6 Forval Close,
Wandle Way,
Mitcham,
Surrey,
CR4 4NE.
Click here for map

Hire Periods are as follows:

1 day:

24 hours (e.g: collect 11:00 Wednesday return before 11:00 Thursday).

a Weekend:

Friday to Monday (e.g: collect 11:00 Friday Return before 11:00 Monday).

1 Week:

7 Days (e.g: collect 11:00 Monday Return before 11:00 the following Monday).

Bookings:

Can only be made within these hours. Times outside these hours are occasionally available – please phone to check.

Le Maitre closes between Christmas and the New Year. All items hired during this period will be charged at 2 week’s rental.

Collections and returns:

Can be made up to 17:00 Monday to Friday at the dispatch shutter.


TERMS AND CONDITIONS

All Prices are subject to VAT at the appropriate rate.

Le Maitre reserves the right to refuse to hire out any piece of equipment.

We will only supply pyrotechnics to persons over the age of 18 (proof of age may be required).

Before ordering pyrotechnics, please phone to check stock levels – some products are not held in stock at our Mitcham factory.

Prices are based on collection from our warehouse in Mitcham. Delivery can be arranged at an extra cost. However returning the equipment on time is the customer’s responsibility.

Le Maitre will require a deposit for all non-account customers. The preferred method is a credit card number. Cash deposits can be arranged. Please contact the Hire department for details.

We are unable to operate a sale or return policy; therefore all purchases of consumables are final.

If any equipment is returned damaged or broken, Le Maitre reserves the right to charge from the customer’s deposit for the cost of repairing or replacing the equipment. If any equipment is missing, Le Maitre will charge the customer’s deposit for a replacement. If the deposit is insufficient to provide a replacement, Le Maitre will invoice the customer for the outstanding amount.

If the equipment hired is returned late, without permission from Le Maitre, we will charge the customer the amount stated on the hire agreement form for each day the equipment is late. This amount is the daily hire rate for the equipment

The equipment must not leave the UK mainland without written permission from Le Maitre.

Before the goods can leave us, you must sign the Terms of Hire document (copies available on request). When you return the equipment, we advise that you request a receipt for the goods. This will be your proof that you have returned the goods to us.

Any malfunction of the equipment due to incorrect operation, damage caused by the equipment or injury caused by inexperienced operators or operator error is not the fault of Le Maitre and Le Maitre will not be held liable.

We cannot supply carbon dioxide cylinders for the confetti blowers.

By hiring equipment from us, you agree to these terms and conditions. E&OE